Help Center
Welcome to the We Hiring Global Help Center – your go-to destination for support and guidance. Whether you're a job seeker exploring opportunities or an employer posting vacancies, we’re here to help you get the most out of our platform.

Getting Started

How do I create an account?
  1. Click the Sign Up button on the homepage.
  2. Fill in your name, email address, and password.
  3. Verify your email via the link sent to your inbox.
  4. Log in using your credentials to access your dashboard.
How do I log in?
  1. Click the Log In button on the homepage.
  2. Enter your email and password.
  3. Click Submit to enter your account.

Job Search & Applications

How do I search for jobs?
  1. Use the search bar on the homepage to enter job titles, keywords, or companies.
  2. Apply filters such as location, job type, and industry to refine your results.
  3. Browse listings and click any job title for full details.
How do I apply for a job?
  1. Make sure you're logged into your account.
  2. Search for jobs using the search function and filters.
  3. Click on a job title to view its full description.
  4. Click the Apply button and follow the on-screen instructions.
  5. Talk to an AI avatar to give an interview – the avatar will ask you job-specific questions to help the employer assess your profile.
  6. Once submitted, your profile and AI interview responses will be shared with the employer for review.

Tip: Keep your profile complete and up to date to increase your chances of selection.

Managing Your Profile

How do I update my profile?
  1. Log in and click your profile photo or name in the top-right corner.
  2. Select Profile from the dropdown menu.
  3. Edit your personal information, work history, and education.
  4. Click Save to confirm the updates.
How do I upload or update my profile details?
  1. Go to your Profile section.
  2. Scroll through and complete the relevant sections (skills, work history, education, etc.).
  3. Ensure your profile is complete before applying for jobs.

Notifications & Alerts

How do I set up job alerts?
  1. Log in and perform a job search using your preferred criteria.
  2. Click Save Search at the top of the results page.
  3. Name your alert and select how often you'd like email notifications.
  4. Click Save to activate.
How do I manage my notifications?
  1. Click on your profile image, then go to Settings.
  2. Navigate to the Notifications tab.
  3. Adjust your preferences and click Save to confirm changes.

Employer Resources

How do I post a job?
  1. Log into your employer account.
  2. Click Post a Job on the homepage or dashboard.
  3. Fill in all job details, including title, location, and requirements.
  4. Submit the post for review or immediate listing.
How do I manage job postings?
  1. Go to your Dashboard.
  2. Click Manage Jobs to view all posted roles.
  3. Edit or delete job posts as needed.

Technical Support FAQ

I can’t log into my account.
  1. Verify your email and password.
  2. Use the "Forgot Password?" link to reset credentials.
  3. Try a different browser or clear your cache.
The site isn't displaying correctly.
  1. Use a supported browser like Chrome, Firefox, or Edge.
  2. Disable browser extensions and refresh the page.
I didn’t receive a verification or reset email.
  1. Check your spam/junk folder.
  2. Make sure you entered the correct email.
  3. Contact our support team if the issue continues.
The “Apply” button isn’t working.
  1. Ensure you're logged in.
  2. Check that your profile is complete.
  3. Try a different browser or device.
The site is running slow.
  1. Check your internet connection.
  2. Close unused browser tabs and apps.
  3. Access the platform during non-peak hours if possible.

AI Interviews

We use AI-powered interviews to help employers efficiently assess your suitability for a role.

How It Works:
  1. After clicking Apply, you may be prompted to complete an AI interview.
  2. Talk to an AI avatar to give an interview — the avatar will ask you job-specific questions in a simulated environment.
  3. Your responses are recorded and shared with the employer as part of your profile.

Tip: Stay professional and treat the AI interview as seriously as a live one.

Virtual Reality (VR) Interviews

We Hiring Global supports VR interviews for select job roles, offering a fully immersive and modern interview experience.

Compatible VR Devices:
  1. Meta Quest 2 / Quest 3
  2. Oculus Rift S
  3. HTC Vive
  4. Valve Index
  5. PlayStation VR2
  6. Windows Mixed Reality Headsets
How to Join a VR Interview:
  1. Prepare Your Device:
    • Ensure your headset is fully charged.
    • Install any required companion apps (e.g. SteamVR, Meta Quest app).
  2. Access the VR Interview App (If Required):
    • Go to our website and log in to your account.
    • Visit the My Interviews section on your dashboard.
    • If your interview is in VR, you’ll find a download link and installation guide.
    • Follow the instructions to install and set up the app.
  3. Join the Interview:
    • Launch the app at the scheduled time.
    • Enter the virtual interview room and interact using voice and motion.

Note: VR interviews are only required when specified by the employer.

Contact Us
If you need more help, our support team is here to assist you.
Email: info@wehiringglobal.com